workplace Conflict Support - Feedback
We engaged Zandy to conduct a difficult mediation with a team in conflict after a complicated investigation. Zandy quickly built trust with all parties and helped them to both open up and be honest. She engaged the parties to commit to resuming working relationships and a shared behavioural framework. I respected her professionalism and work and gained from being involved in the group discussion. The words I used at the time were “you are a gift from god”. I would not hesitate to call on Zandy again.
Michelle Terracciano, National Sales and Operations Director, Jenny Craig, Australia and New Zealand
I greatly appreciated Tony's assistance with a matter recently. It was a sensitive matter involving a complaint from a staff member which was escalated to Board level. Tony dealt with it quickly and to a very high standard of professionalism. I was very pleased with the process and the outcome.
Gina Lyons, Board President, Hepburn Health Service
Zandy Fell, Director of the ZALT Group recently spoke at our International Women’s Day event for Women in Resources, Victoria. Zandy is a powerful, inspirational and dynamic speaker who succeeded in coaching our lucky participants on how to influence and negotiate their careers within the resources industry. Zandy's expert knowledge gave us all much to think about and provided us with useful strategies on how to negotiate our salaries. Our participants' feedback resounded positively. I highly recommend her as a key note speaker and would not hesitate to engage Zandy for future events.
Jill Sears, Manager Diversity and Inclusion, AGL Energy
Tony was extremely professional, expedient and discrete in handling a sensitive matter for us. He has also provided proactive assistance since that engagement and I have no hesitation in recommending Tony and ZALT Group's services.
Cameron Stirling, CEO, Synergistiq
Zandy was recommended to me to support a breakdown in relationship with a team member. She effectively facilitated a number of difficult conversations. Through her probing style of questioning she was able to quickly get to the root of the issues and have both parties commit to new ways of deal with each other. She kept us on topic and when difficult questions were posed she did not move on until there was appropriate opportunity to probe. Zandy's strength is having some real insights into human relationships, and what can lead to communication breakdowns and getting to the heart of addressing the real issues.
Lisette Gibson, Facilities Manager, Melbourne & Vic Region, First State Super
Tony is highly knowledgeable in all areas of employment law and was very attentive and understood the needs of our organisation. He provided outstanding and sensible advice to the senior management in our organisation in some very difficult situations. He is reliable, trustworthy and knows how to deal with clients in the best possible way. I would highly recommend Tony to anyone who is seeking a superb and extremely talented professional.
Dvir Abramovich, Chairman, Anti-Defamation Commission
Zandy was an outstanding facilitator with a team in crisis and conflict. Defusing the tension she effectively managed this government team who had particular religious and cultural diversity sensitivities and requirements. She used these differences to provided opportunity for non-confrontational self assessment of their communication with each other. The positive changes were felt immediately. I look forward to working with Zandy again in the future.
Maria Dimopoulos, Managing Director, MyriaD Consultants
TRAINING - FEEDBACK
'The ZALT Group facilitated training for our Regional Managers and Area Managers at Bakers Delight. The sessions were dynamic, thought provoking and allowed for reflection of how managers were operating in the field. One manager said "before the session I honestly thought some of my franchisees were poor communicators. Now I realise it is me! I need to change my approach for better results!". The feedback has been strong with participants keen to implement their renewed mindset and approach and the practical ideas presented.
Andrew Pajic, Operations Training & Development Manager, Bakers Delight
I attended a 2 day course run by the ZALT Group, which was outstanding. I had my thinking challenged and as a consequence I developed new skills that I could put straight to use. Zandy’s delivery was engaging, thoughtful and full of insightful and practical examples. Tony’s delivery was well balanced and his legal knowledge added a sharp edge to the proceedings. HR practitioners both senior and relatively junior and their businesses will benefit enormously from this fast paced and engaging course. Well worth the time and money investment.
Nigel Smith, Global HR Manager, GCC - Global Corporate Challenge
The ZALT Group provided an engaging outcome oriented training to ensure every participant is truly up-skilled and empowered by their lessons. The framework of considering conflict shifted my thinking. This is an essential course for HR and anyone managing conflict.
Sharni Kelly, HR Business Partner at EY
A big thank you for your session. I loved it and thought it was very relevant and perfectly pitched for our leadership group. I have had positive feedback from the leaders and that's pretty amazing. We would love to have you back on another topic later in the year.
Nikki Corbet, Owner, Play CC&K
I recently attended an interest based negotiation professional development course run by Zandy. I was so impressed by her communication and facilitation skills that as a recruitment manager I wanted to offer her a job there and then! She had all of our Senior Managers engaged, and provided an environment where we all felt comfortable to contribute. I would recommend her without hesitation.
Heather Hill, Senior Manager - Talent Acquisition, Aegis Services Australia
Your ability to make the content relevant to our business was great. Allowing me to stay on track and understand content.
I found this course to be relevant and very interesting. The content will make a difference in my day to day management.
This course came at the perfect time. It made me think quite differently to how I always have. I am going to use some of this new information immediately.
Regional Managers, Spotlight
The ZALT Group provided a fantastic course specific to my team of HR professionals. It was an informative, skill building, interactive course that has had a direct impact on the way we are now viewing and managing conflict. The practical advice up-skilled my team and provided them with confidence to approach and lead conflict resolution and investigations. Tony and Zandy have an energetic and engaging facilitation approach that supports the use of many real life examples and practical tools.
Cara Kuramoto, People Business Partner Manager, Victoria, GHD
HR Services - Feedback
Zandy empowered me with the ability to break down a negotiation and then to achieve my goals.
David Wykes, Electrical Engineer, Yallourne Mine
Zandy has provided such valuable assistance in helping us manage our business and advising us in areas that are beyond our expertise. She is a great resource with an amazing wealth of knowledge. The impact has been so well received from our team and what we are learning and implementing from Zandy has helped shape our business and ensures we are able to continue to succeed. Zandy is so pleasant to work with, she is very professional and always has in mind the best interests of us, our business and our team.
Carly Cohen, Owner, Leonda by the Yarra
Tony has provided our organisation with practical and helpful advice in tricky areas around human resources/ industrial relations topics. He is good at gathering the facts carefully and then providing clear recommendations. He also has a very personal approach.
Anthony Garnham, National Operations Manager, Beacon Foundation
Zandy is a pleasure to work with and operates in a highly professional way. Her coaching and facilitation services were provided at a critical time for the business and helped illuminate a clear and practical path forward. Her advice was sensible and actionable and I think delivered excellent value for our organisation. I look forward to working with her again in the future.
Eloise Wall, Digital Strategist, Chisholm & Harper
I went to Tony with a multitude of questions on staff engagement and practice management. Tony very quickly lead me through a process where I was able to identify and take immediate action on what the REAL issues were. This was a major breakthrough for me personally and for my business. Tony’s approach meant that I was the one making decisions and implementing change, but he helped me uncover what it was that needed the change. Fast with real, effective and immediate action.
Boaz Gilboa, Director, Back on Track Osteo